Sapien’s services include a support desk open Monday to Friday from 9am to 5pm (Australian EST).
Support phone: 03 9808 7119
OR you can email your support questions to firstname.lastname@example.org
Remote support available via Team Viewer – Download Team Viewer: Sapien TeamViewer
All clients receive one on one on-boarding with continual check-ins throughout their first year of operation.
Webinars are available upon request and will soon be available ‘on demand’ through the SapienCloud login.
We run training days in association with major field days throughout Australia and are happy to attend any clients who wish to host field day’s or training on their properties.
KoolComport: If you are having Comport difficulties or would like a simple program to see what your reader and scales are doing, download our free KoolComport program.
PedigreeScan users: Download PedigreeScan software here.