If you are having difficulties with your computer system or software, allow us to help.  TeamViewer is a safe and secure way to allow the Sapien Support Team to access your computer and resolve your computer issues.  Simply provide Sapien with your unique ID and we can control your computer remotely from our office and get you up and running right away.  Download TeamViewer to your desktop an double click to run. (note: You are required to have a broadband or NextG internet connection.)

If you are having Comport difficulties or would like a simple programme to see what your reader and scales are doing, download our free Koolcomport Programme.  Simply download to your desktop and double click to run.

If you are experiencing difficulties running one of our applications when you try and run a report, click on the link below to download and install Microsoft report viewer

Reportviewer.exe            Click Text to download reportviewer.exe